Hepatitis C screening among baby boomers in an Internal Medicine Residency Practice

From the 2018 HVPAA National Conference

Kshitij Thakur (Crozer-Chester Medical Center), Marijeta Pekez (Crozer-Chester Medical Center)


The USPTF recommended one time HCV testing for baby boomers in 2013. The percentage of baby boomers that underwent testing for HCV had barely changed from 12.3 % in 2013 to 13.8% in 2015.


Our Internal Medicine residency outpatient practice was struggling to meet this USPFT recommendation with just 6.5% compliance. Our clear aim was to improve the HCV screening rate at our outpatient practice by 10% in one year.


A root cause analysis was performed and the main reasons for low screening rate included lack of physician awareness about this screening recommendation; barriers to preventive care; unapparent symptoms. On our pre-intervention survey only 44.4 % (20/45) of physician reported actively screening of baby boomers for HCV. A Plan–do-study-act (PDSA) was designed to tackles these issues. Multiple interventions were made which included an EMR alert for screening all baby boomers, education of physicians and medical assistants (MA) about needs for HCV screening, empowering the MAs to discuss HCV screening with the patients before the physician visit and providing educational material to patients who refused HCV screening


A total of 338 patients were screened for HCV over a period of one year. This increased our compliance rate from 6.5% to 35.4%. Out of the 338-patient screened, 15 (4.4%) tested positive for HCV antibody. 13 out of 15 tested positive for HCV RNA and were referred for treatment.


We surpassed our initial goal of 10% increase in compliance with the help of our interventions and PDSA cycles. The new framework has now become a part of workflow and we hope to see further improvement in our compliance rate in the next few months. This methodology can be applied at any outpatient practice with ease.

Implications for the Patient

Most baby boomers with HCV  are asymptomatic thus unaware of their infections. This causes the silent epidemic that burdens the healthcare system due to the high costs of treatment of end stage liver disease and liver cancer. Early screening can help curb the growing burden of these HCV associated disease,

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